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Shipping information

Here you can find all the information about delivery times, prices and services.

Free shipping to Austria, Germany, Slovakia, Slovenia, and the Czech Republic for orders over €75.
Shipping to the above-mentioned countries is free for orders over €75. Below this amount, shipping costs are €4.90 for Austria and €7.90 for the other countries listed above.

Shipping to Italy, Croatia, Hungary, Poland:
For deliveries to the above-mentioned countries, we charge a flat rate of €14.90 per order.
We offer free shipping on orders over €250.00.

Shipping to Switzerland:
For deliveries to Switzerland, we charge a flat rate of €19.90 per order.
We offer free shipping on orders over €500.00.

Would you like your order shipped to another country?
We're happy to calculate shipping costs individually. Simply contact our Sandman team: Request shipping now.

General information about shipping:
Depending on the size, we ship the products either with the Austrian Post or the shipping company Gebrüder Weiss.
Either way, you'll always receive advance notification by email or phone call so you can keep track of the delivery and be ready to receive your package. Austrian Post will contact you by email as soon as your package is on its way. Since we ship all packages as premium parcels, it should arrive within approximately 1-2 days. You can also track your package via the link in the email and, if needed, select a different delivery date, have the package delivered to a neighbor, your workplace, or a post office branch. You can find more details directly on the Austrian Post website.
Deliveries shipped via the freight forwarding company Gebrüder Weiss will be announced to you by phone. The company will then arrange a delivery date with you. You won't miss a thing and can relax even before your delivery arrives.

Delivery times:
The following delivery times apply to items in stock:
Austria: 1-3 working days
Germany: 2-4 working days
EU: 2-10 working days
Switzerland: 3-5 working days

For all products that are not in stock, there is a processing time of 1-5 business days before shipping. Exceptions to this are individual products and rare sizes. You can inquire about the exact delivery time at any time by contacting QUQON customer support.

pay

The following payment methods are currently available:

  • PayPal & PayPal Express Checkout
  • Google Pay
  • Apple Pay
  • credit card
  • Debit card
  • EPS transfer
  • Klarna - Instant Bank Transfer
  • Klarna - Buy now, pay later in 30 days
  • Advance payment via bank transfer
 

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